I really enjoy coming to this pet store, even if it's just to look around. In fact, several years ago, I bought a bearded dragon from there that I still have now. I normally get all my lizard food and supplies from there, and really love the service I received. It would be really neat if the store actually had a small index card or something along the lines of that for specs on animals. (Like ball pythons, putting down how big they can get, what they eat, and things along that line of info. Basic stuff if you will. Just an idea for a simple improvement!) On another note, I hope to get into the pet trade soon to spread my love of all animals, and I think this store is something to model after. I'm super impressed!
I went to forest city pets at 430 and they close at 5. I went to the basement where the fish are and told the guy working down there that it would not take me long because i know they close at 5. The guy said he needed to be closing the tanks soon. I picked out some neon tetras and some bloodfin tetras as i was telling him i will put them in a 10 gallon tank to make sure they are healthy enough to put in my bigger tank. Guy freaked out and said youre not going to put them in a 10 gallon tank. He said it wasnt enough room for them. I explained that i was only doing that until i was sure they were healthy enough as some tanks had a few dead fish in them. He was so condescending the whole time i talked to him and acted as if he thought i did not know what i was talking about. Very poor customer service. He needs to learn a few manners in relating with people. I will not be buying anymore fish from there if im going to be ridiculed for it. Id rather spend money somewhere where ill be treated decently.
I normally love coming here for all my pets needs, but the last two visits were horrible. When the manager walks away while talking with his customer and says he has bigger problems than yours that's just rude. The staff needs a lesson on customer service for sure.
Helpful,and curtious service. Nice prices and a variety of selection, from pet needs to pet variety!A+quality, service,and knowledge, ty
I wouldn't buy any pets. (From anywhere) that being said, they work with local adoption centers, have amazing deals on high quality foods, the sales associates are generally well informed and very helpful, they also have pets and feeders for sale. If you are interested in birds, they have a bunch of hand raised birds upstairs. Also some reptiles. Turtles are not for sale, but they keep them. Lots of great quality toys for cats and dogs, collars, leads, specialty diets. Hope this is hepful.
Forest City Pets Rutherford Pet Supply Main St is a US Pet Store based in Forest City, North Carolina. Forest City Pets Rutherford Pet Supply Main St is located at 145 E Main St, Forest City, NC 28043, USA.
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